Information We Collect

When you use our educational platform, we gather different types of information depending on how you interact with us.

Information You Provide Directly

• Your name and contact details when you sign up for courses or request information
• Payment information when you enroll in our programs (processed through secure third-party providers)
• Learning preferences and goals you share during registration
• Communications you send us through contact forms or email
• Feedback and course reviews you choose to submit

Information Collected Automatically

• Device information including IP address, browser type, and operating system
• Usage data such as pages viewed, time spent on content, and learning progress
• Cookies and similar tracking technologies (see our Cookie Policy)
• Referral sources that show how you found our website

How We Use Your Information

Your data helps us deliver better educational experiences and improve our services. Here's what we do with it:

We base our data processing on several legal grounds under Thailand's PDPA, including your consent, contract performance, and our legitimate business interests. You can withdraw consent at any time, though this might limit your access to certain services.

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do share data with trusted partners who help us run our platform:

• Payment Processors: Secure services that handle transactions and store payment details
• Cloud Hosting Providers: Companies that store our data on secure servers
• Email Service Providers: Tools we use to send course notifications and updates
• Analytics Services: Platforms that help us understand how people use our website
• Legal Authorities: When required by Thai law or valid legal requests

All third parties must meet strict data protection standards. They can only use your information for the specific services they provide to us, nothing else.

International Data Transfers

Some of our service providers operate outside Thailand. When we transfer your data internationally, we ensure adequate protection through standard contractual clauses and security measures that meet PDPA requirements.

Your Privacy Rights

Thailand's PDPA gives you substantial control over your personal data. Here's what you can do:

• Access: Request copies of the personal data we hold about you
• Correction: Update or fix inaccurate information in your profile
• Deletion: Ask us to delete your data (with some legal exceptions)
• Restriction: Limit how we process your information in certain situations
• Portability: Receive your data in a commonly used format
• Objection: Oppose processing based on legitimate interests
• Withdraw Consent: Revoke permission you previously gave us

Data Security and Protection

We use multiple layers of security to protect your information from unauthorized access, loss, or misuse:

• Encryption of data during transmission using SSL/TLS protocols
• Secure servers with regular security updates and monitoring
• Access controls that limit who can view your information
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response procedures if a breach occurs

While we implement strong safeguards, no system is completely immune to threats. We continuously update our security measures to address emerging risks and maintain the highest protection standards possible.

Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or meet legal requirements.

Retention Periods

• Active Students: Throughout your enrollment and for 3 years after course completion for certification records
• Financial Records: 7 years as required by Thai accounting regulations
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months for usage patterns and site improvement
• Support Communications: 2 years to maintain quality and resolve disputes

After these periods, we either delete your data or anonymize it so it can't be linked back to you. Some information may be retained longer if legally required or to defend legal claims.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and understand how visitors use our platform.

Types of Cookies We Use

• Essential Cookies: Required for basic site functions like login and payment processing
• Performance Cookies: Help us analyze site traffic and improve content
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Track usage patterns to optimize the learning experience

You can control cookie settings through your browser preferences. Keep in mind that blocking certain cookies might affect site functionality and your ability to access some features.

Children's Privacy

Our services target adults interested in financial education. We don't knowingly collect data from anyone under 18 years old without parental consent.

If you're a parent and believe your child has provided us with personal information, contact us immediately. We'll delete the information and terminate any associated accounts.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:

• A prominent notice on our website homepage
• Email notification to registered users
• An updated "Last Modified" date at the top of this page

Continued use of our services after changes take effect means you accept the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Complaints and Concerns

If you have questions or concerns about how we handle your data, reach out to us first. We're committed to resolving privacy issues quickly and fairly.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee if you believe we've violated your privacy rights under the PDPA.